Features
For the MikroTik routers, switches, and access points you deploy at subscriber homes and customer businesses. Every customer gets every feature — no tiered gating.
Pre-configure a MikroTik in the office, ship it, plug it in. The device dials home, pulls its assigned customer template, applies the config, and shows up on the dashboard. No copy-pasting scripts by hand — and no inbound ports opened on the customer router.
Every router gets its own WireGuard tunnel back to your MikroMind instance. Devices connect outbound, so hardware behind NAT or CGNAT is fully manageable — nothing inbound is ever opened on the customer's network. The RouterOS API, stats, syslog, and firmware transfers all ride the encrypted tunnel.
Define a base template once: WAN type, LAN settings, Wi-Fi SSIDs, port forwards, etc — and assign it to a company. Override only what varies per customer.
Connected, disconnected, never-connected, and unassigned summary cards, with an active problems panel below. Drill into any card for a filtered, sortable device list with live metrics.
CPU, RAM, temperature, wireless signal, per-interface throughput, SFP RX power, and ping latency — collected continuously and charted over the time range you care about, with live streams for troubleshooting.
Continuous ICMP probes track latency, packet loss, and jitter for every device, with full history and live views — so you see a flapping link before the customer calls it in.
Run RouterOS bandwidth tests against a device on demand, keep the history, and capture WAN usage alongside it. No separate tooling needed.
Push config changes now, at an exact time, or in your next maintenance window (e.g. 3 AM–5 AM). You can also push changes for offline devices, and they'll get them when they come online.
Set target firmware per company or per network. Rollouts run in batches inside your maintenance window and verify each device comes back online — and its wireless clients reconnect — before continuing. A stuck or failed device pauses the rollout instead of ruining your morning.
Every network-settings change is saved with a field-level before/after diff. Revert on any entry pushes the prior configuration back to the device.
A focused set of detector types: WAN links negotiated below 10 Mbps, degraded link speeds, rogue DHCP servers, weak wireless signals, high CPU or RAM, ethernet health, port and Wi-Fi interface errors, and PoE supply faults. Thresholds are configurable per company, and individual issues can be ignored per client device, MikroTik, or network.
Customers, internet services, and devices sync from Splynx on your schedule. Conflicts are flagged for review — never silently overwritten.
Bridge-host MAC observations build a logical diagram of how customer routers, switches, and APs connect — down to which port a client device hangs off.
For configs outside the standard UI fields, senior techs can add raw RouterOS CLI commands. Custom commands survive factory resets and re-apply on every sync.
A built-in syslog server receives and structures logs from across the fleet, searchable by device and interface.
Monitor and control PoE output per port with power telemetry, run ethernet cable tests, enable/disable or flap ports, and assign per-port VLANs from the UI.
File a support ticket right from inside the app. It automatically captures the page you were on and recent errors, so we can reproduce what you saw.
Let us know what features you would need so we can prioritize development.
When we get requests for IPv6, we'll work through addressing and dual-stack handling.
WireGuard today connects your routers to MikroMind. Automated setup of customer-facing tunnels (site-to-site, remote-user VPN, etc.) is on our roadmap but not yet available.
LTE / cellular WAN handling isn't supported yet. We plan to cover LTE WAN templates and SIM-related overrides.
Real-time alert push (email, Slack, and other channels) isn't wired up yet. The problem detectors are in place; the delivery layer is next.
PPPoE provisioning and credential management isn't supported yet. We plan to cover PPPoE templates and per-customer credentials.